American Airlines Passengers Stranded in Bahamas for 14 Hours After Flight Diversion
American Airlines Flight AA2421 Diverted to Nassau
Passengers on an American Airlines flight from Puerto Rico to Miami were left stranded overnight in The Bahamas after their flight was diverted due to severe weather.
Passengers Spent 14 Hours at Nassau Airport
The passengers, who did not have passports, said they spent the next 14 hours stuck in the Nassau airport. They reported that they were not provided with food by the airline.
American Airlines Responds
American Airlines has since issued a statement saying that it is "aware of the situation" and that it is "working to accommodate" the stranded passengers. The airline has also said that it is "providing food" to the passengers.
Passengers Express Frustration
Many of the passengers have expressed frustration with the airline's handling of the situation. They say that they were not given clear information about what was happening and that they were not provided with adequate food or shelter.
American Airlines Apologizes
American Airlines has apologized for the inconvenience and has said that it is "committed to providing our passengers with a positive travel experience." The airline has also said that it is "investigating the matter" and that it will "take appropriate action."
What to Do If Your Flight is Diverted
If your flight is diverted, there are a few things you should do to protect your rights:
- Stay calm and follow the instructions of the flight crew.
- Contact your airline as soon as possible to rebook your flight or arrange for accommodations.
- Keep all receipts for any expenses you incur as a result of the diversion.
If you have any questions about your rights, you can contact the U.S. Department of Transportation at 1-800-322-7873.
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